UNIT 5: SAFETY
Recorder 11
1.
[C = Customer; H = Helpline]
C: Hello. I wonder if you can help me.
H: I'll try!
C: I've Just bought a used car - it's a Cordoba 1.8 and it doesn't have an owner's manual. The problem is, I've got a yellow warning light on the dashboard. It's shaped like a warning triangle in a circular arrow.
H: I think I know what that is. It's the ABS.
C: ABS?
H: Yes, the Anti-lock Braking Systern. How is the car handling. For example, do you need to take any correction action when you brake?
c: Yes, when I brake heaviIy, I have to counter-steer to the left
H: I see.. That’s the problem. You need to take it in to a dealer.
C: Is it safe to drive?
H : Yes, it is.. But you should have it checked out as soon as possible.
2 .
C: Hello, I’ve got a problem with my car and I dont know what the warning light on my dashboad mean
H: Where exactly is the warning light and what colour is it?
C: It's in the middle of the warning panel and it’s red.
H: What shape is it?
C: Well, I'm looking at it now. It's square-shaped. with a bit sticking out.
H: Aah! That indicates that one of your door isn’t closed.
C: I've checked those already.
H: What about the rear door? Have you checked that side doors
or the rear door isn't securely closed, the warning light will come on.
3 .
C: Hello. Can you help me ,vith a warning on dashboard?
H: Of course. Where is it and what does it look like?
C: It's red and it's in the shape of an oil can
H: Is it on all the time?
C: No , I've been monitoring it all day. It just comes on from time 10 time.
H: Right. That's the warning light for oil pressure.
C: Should I change the oil?
H: No , that's not necessary. But you must top up the. car with engine oil.
Don't drive anywhere until you've done that
4 .
C: Hello. Can you help me? I've got a problem with the car that I bought from you last month.
H: Which model?
C: It's a Bari 220s.
H: And what exactly is the problem?
C: I'm getting vibration in the steering wheel. That's when I driving at more than 80 kilometres per hour.
H: Any warning signs on the dashboard?
C: Yes. It's orange and shaped like a tyre.
H: I see. Do you see the LED display on your dashboard:! Scroll down to “tyre sensors” and click.
C: Aah!
H: What's the display now?
C: It says: 'Front nearside tyre, incorrect pressure’.
H: Scroll down a bit.
C: Aah! Now it says: 'Above maximum pressure: deflate’
H: So that's the problem. The tyre is owner-inflated so you need to let some air out, using a reliable lyre pressure gauge
5.
C: Hello. I may have a problem with my car. I've just bought a used car and a warning light has just lit up on the dashboard. The problem is, there isn't a manual in the car.
H: What colour is the warning light and what does it look like?
C: It's red and it's shaped like a petrol pump.
H: Is it a visual or an audible signal, or both?
C: There’s a loud audible warning whe n I tum on the ignition.
H: What' s the fuel gauge showing?
C: It’s very low. The needle is pointing into the red section.
H: Then you have less than eight litres in your petrol tank. You need to fill up at once.
Recorder 12
1.
H: How is the car handling? For example, do you need to take any corrective action when you brake?
C: Yes. When I brake heavily, I have to counter - steer to the left.
2 .
H: Where exactly is the warning light and what colour is it?
C: It's in the middle of the warning lights panel and it's red.
3 .
H: Is it on all the time?
C: No. I have been monitoring it all day. It just comes on from time to time.
4 .
H: And what exactly is the problem?
C: I’m getting vibration in the steering wheel.
5 .
H: Is it a visual or an audible signal, or both?
C: There’s a loud audible warning when I tum on the ignition.
Recorder 13
A: I sent you a proposal about a new in-car warning system that would warn drivers when they get too close to the vehicle in front. For example this could be a tactile or audible warning .
B: In other words, you're suggesting a beep or something that makes the steering wheel v'ibrate.
C: I agree with thal I think we're on the right lines. By the way, talking of lines. I was late today because of a pile-up in the fog. I think a lorry had gone off the road and ...
A: Yes. yes. Anyway, you 're here now, so let's get back to the subject. Alternatively, we could have a visual warning sign, for instance one that was flashed onto the inside of the driver windscreen.
B: I don'l think that's a good idea. There are too many flashing lights already when you're driving.
A: Well, what about a system based on different sensors, to monitor things like the distance from the vehicle in front, your speed , the road conditions and the extennal temperature? Then we're combining different factors.
C: That sounds good. So, an audible or tactile warning system related to different factors.